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FireScope BSM:BE - Slash your IT costs and improve IT reliability and performance! FireScope Business Service Management, Business-Edition (BE) is a single solution for monitoring every aspect of your IT operations, from the hardware to the network, to the database and applications - all in real-time. Includes user experience testing, financial analysis of events and easy to use reporting engine. Get all the capabilities of expensive monitoring solutions from the Big-4, at a fraction of the cost, complexity and headaches.

Enterprise Service Bus architecture is capable of processing millions of metrics and events in real-time, and easily adaptable to monitor legacy or proprietary applications without the need to learn a programming language.

FireScope customers on average save over 300% of the cost in reduced IT management expenses, increased efficiency and productivity throughout the busienss and more accurate strategic planning. With a starting price of only $2,450, nothing on the planet is this powerful, this affordable and this easy to use.

Completely redesigned Enterprise Service Bus architecture capable of processing metrics and events 3x faster than previous . versions. All new reporting engine thats so easy and fast, you may actually volunteer to write complex reports. "Spaces", an . all new feature that lets you organize and share your dashboard pages. Usability improvements throughout as we continually . push the envelope of ease of use.

FireScope BSM version 2.1.6 introduces a collection of interface enhancements, many of which are based on suggestions . from current users. These enhancements include more fine-grained control of each users dashboard pages, more extensive . use of AJAX for instant sorting and filtering of large data sets, and easier to configure Custom Maps. Users with current . maintenance and support contracts will be automatically updated based on their upgrade configuration. . . Dashboard Enhancements. 1. Slideshow - Users can now have all of the pages of their Dashboard displayed in a slideshow format. Each page is cycled . through automatically with timing determined by the auto-refresh rate configured in by that users profile. . 2. Re-order pages - Users now have the ability to re-order the pages displayed in the Dashboard. . 3. Clone page - Pages can be cloned to duplicate formatting, layout and content display. This makes it easier to create a . large number of similar pages. 4. Import/Export Pages - The layout and page content configuration of a users dashboard pages can now be exported and . imported, simplifying the process of getting new users up and running with their own dashboards. . Introduction of FireScope Grid. FireScope Grid is a jQuery plug-in developed by FireScope and publicly offered as an open source project - . http://www.firescope.com/OpenSource/Grid/ - that adds datagrid behaviors to tabular data. This plug-in enables users to . page through large data sets, dynamically filter by any column or sort on the fly without need to refresh the entire page. . . This plugin has been integrated wherever applicable within the FireScope BSM interface, including Dashboard pagelets and . Configuration pages. The following is a list of the pages within FireScope that have been enhanced with the FireScope Grid . component. . Custom Maps. The process of configuring Custom Maps has been simplified with the ability to drag-and-drop points for precise adjustments . of their location on the map. Additionally, the interface for configuring Custom Maps has been redesigned to improve . usability of this feature. . Related Metrics. When viewing the Last 10 Policy Events, shown in the right-hand sidebar in Service Management, Configuration and . Administration sections of FireScope, clicking on a policy event will produce a menu with an option entitled View Related . Metrics. Clicking on this link will display all attributes that are used in determining status of the selected policy, enabling . faster root-cause analysis and visibility into how individual metrics impact other metrics and policies. . Visual Control View. Within the Service Group menu, the Visual Controls link is a new feature addition. This page displays all Visual Controls . associated with a specific Configuration Item, which is selected in top navigation bar. . . Historical Trend View. Historical Trend View is another new feature addition in version 2.1.6, and is found in the Service Management section of . FireScope BSM. This feature is designed to enable users to compare the values of attributes over two periods of time for . insight into trending performance. . Google Map. The Google Maps feature has received extensive enhancements in both Business- and Enterprise-Editions. Among these . enhancements are:. - Multiple Google maps now supported in BSM: Enterprise-Edition (EE). - Google map now available as a pagelet which can be added to dashboard pages. - Google map link has ability to store and display URL link and text links. This can include links external to FireScope BSM, . such as web-based management interfaces, knowledge base or support websites. - Google map export and import ability has been enabled for BSM:EE. Please note that importing map information from a . different FireScope BSM instance may not transfer Logical Group, Service Group, Policy or Trigger Group configuration. . Business Availability for Policies. Individual Policies can now be flagged as Business Availability Policies. This signifies that when the policy is in violation, . this service is no longer serving the business. For example, in the case of a web server farm, if the network becomes offline, . the web server is no longer benefiting the business. This is particularly useful for environments with multiple SLAs for each . service, yet want to make a single SLA identifiable as the primary. . Service Group Status. The Service Group Status pagelet is a new feature addition in version 2.1.6, and provides an at-a-glance overview of . Service Group status based on Business Availability policies. If any Policy marked as Business Availability fails or if all . Policies fail, then the Service Group will be marked as failed (Red) and the failed Policies will be listed; else the Service . Group is marked as ok (Green). . Wiki (Enterprise-Edition Only). A Wiki interface has been added to offer true collaboration throughout the entire application. Every time a Service Group is . created a new Wiki entry is automatically created for that group. . . Shared Calendar (Enterprise-Edition Only). A shared calendar has been added to allow users to see all scheduled events. This allows full collaboration and real-time . communication for all User Group members. Security of shared calendars is based on User Group membership. .

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Requirements: none

Whats new in this version: none