Free ticket service 0.1 software for linux

dl Download Ticket Service project is a minimalist and rough download ticket service with automatic expiration, written in PHP. Ive been using this service as an email-attachment replacement for my company, but there are no plans on extending it. It will remain minimal: no fancy features, just bug fixes.
Installation:
Copy the "htdocs" directory to a directory of choice under your web server. Configure the needed parameters inside "include/config.php" to reflect the external url, main password, etc. The "include" directory must not be accessible: if you use apache, the included .htaccess file should be sufficient; consult your web server documentation otherwise.
A spool directory outside of the web server root must be accessible to the web server process. In the example "include/config.php" this is configured as "/var/spool/dl". If you web server runs as "nobody:nogroup", issue:
mkdir -p -m770 /var/spool/dl
chgrp nogroup /var/spool/dl
to create correctly this directory.
The maximal upload limit is determined by several PHP configuration parameters:
file_uploads: must be "On".
upload_tmp_dir: ensure enough space is available.
upload_max_filesize: change as needed.
post_max_size: must be at least 1M larger than upload_max_filesize.
The upload limit as shown in the submission form is determined automatically from the upload_max_filesize parameter. You can also set these parameters with ini_set() inside "include/config.php" or through apaches directives to localize them to the installation path.
There are several bugs in the dba_open() function in PHP 4.x which cannot be fixed. If you can, upgrade PHP to at least 4.3.5. If you cannot upgrade, you need to configure the "$dbHandler" parameter to something available to your PHP installation (usually db3/db2/dbm) and use the Berkeleys DB "db4_load" utility to create an empty database:
echo | db4_load /var/spool/dl/data.db
echo | db4_load /var/spool/dl/user.db
chmod 770 /var/spool/dl/*.db
chgrp nogroup /var/spool/dl/*.db
Depending on your system, you may have to use "db3_load/db2_load/etc" instead of "db4_load". Sometimes these utilities are part of "db*-util" packages under several linux distributions. If you have PHP 4.3.5 or greater, this is done automatically.
Ticket expiration is performed automatically when any web page is requested. This means that expired downloads will still occupy space on the spool directory until a web page is first serviced. If you need to ensure that the spool is purged regularly (for very low traffic servers), setup a scheduled job that requests the "http://dl.example.com/d/" page. Under UNIX, setup a cron entry like this:
0 0 * * * wget -q -O /dev/null "http://dl.example.com/d/" > /dev/null
Version restrictions:
- Tested with all mayor and minor browsers.
- Tested with PHP 4.2/4.3.
- Byte ranges are currently not supported.
- The submit button is not disabled correctly with Internet Explorer 6 (works on other graphical browsers however).

Ticket linker software contains a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable.

ICOnvert service menu is a script/service menu package that adds four entries to Konquerors context menu to convert Windows icon files (*.ico):

1) Extract PNGs

Extracts PNGs as SomeDir/SomeIcon-WxH.png e.g. BlueMoon/BlueMoon-16x16.png, BlueMoon/BlueMoon-32x32.png, etc.

2) Extract PNGs grouped by size

Extracts PNGs as SomeDir/WxH/SomeIcon.png e.g. MoonIcons/16x16/BlueMoon.png, MoonIcons/32x32/BlueMoon.png, etc.

3) Preview in Konqueror

Extracts PNGs to a temporary directory under /tmp, launches a Konqueror window, and deletes the temporary files when that window is closed.

4) Import into current theme

Asks for icon category (apps, devices, etc.) and name, then extracts PNGs into $HOME/.kde/share/icons/[theme]/WxH/[category]/SomeIcon.png where [theme] is taken from $HOME/.kde/share/config/kdeglobals.

Note that this will overwrite files if you specify the name of an existing icon. This is a "feature" -- it allows you to replace a certain icon globally. Use with caution, though -- I suggest that you backup your original iconset.

You can convert multiple icons at the same time from within Konqueror or the command line.

EZ-Ticket provides a multi-user, Web-based ticket/issue tracking system.
EZ-Ticket is a Web-based ticket tracking system, built with simplicity in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making its use efficient and effective.
INSTALL:
-Unpack the tar file in your document root
-Make sure php is enabled
-use a web browser to hit doc root of the ezt-#.#.# dir. This will start the installer
-follow the installer instructions
-remove the install/ directory
Enhancements:
- cleaned up skin includes
- finished installer
- created basic readme
- cut initial release 0.01
- Implimented e-paging system
- got exporing to work (CSV)
- sticky/announce tickets working
- ticket escalations implimented
- Ported to arrays for selection queries, this allows multiple owners, priorities, etc to be selected
- Implimented "next page" links
- MANY other things
- cleaned up profile.php and added hooks for adding users
- added checks so regular users cant reopen tickets (only admins)
- added sticky ticket support (old PTR announce feature, but a little different)

Service Control is a basically it allows you to easily control services. Very very simple.

Currently only for Gentoos service directories, so if you use another distrobution, youll have to edit the initial combo variable to suit your needs.

NEEDS TO BE RUN AS ROOT!

Installation:

The simplest way to compile this package is:

1. `cd to the directory containing the packages source code and type `./configure to configure the package for your system. If youre using `csh on an old version of System V, you might need to type `sh ./configure instead to prevent `csh from trying to execute `configure itself.

Running `configure takes a while. While running, it prints some messages telling which features it is checking for.

2. Type `make to compile the package.

3. Type `make install to install the programs and any data files and documentation.

4. You can remove the program binaries and object files from the source code directory by typing `make clean.

Ticket-IT is a tool for the creation, management, and accompaniment of tickets.
Ticket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several departments.
Ticket-IT has resource of easy utilization, concentration display and distribution of information, making possible its total adaptation to most distintc institutes and applications, being a perfect tool to HelpDesk, CallCenter and online support.
Main features:
Control and management of access
- User registration;
- Group registration;
- Access permission and actions based in group;
- Schedule of events;
- Users profile, top-configured;
Integration among sectors/departments
- Control of context categories, making possible the organization and cataloging of calls (tickets) being made or already made;
- Assign of users group per categories;
- Forwarding ticket to outer users that will be able to display calls and post comments;
- Partial or total ticket forwarding, making possible to manage information and function of the contributors of your company;
Information distribution
- Alerts via e-mail about create, opening, proceeding, close and re-opening or comments of tickets to those involved in categories;
- Main display of personal tickets, or collaborating, getting fast access to tickets, making service easier;
- Exchanging information based in a simple fulfilling of information, which due to Ticket-IT utomation, distribute it to those involved in the process;
- Protocol forwarding to outer agent access (customers, reps, etc) without the necessity of user and password;;
Enhancements:
- This release implements a Web installer and an option for personalization of the feedback message.
- The item "User of Companies" has already been implemented, along with its existing resources.
- A mask was applied (ticket comments and feedback) for guest users, so they will see the groups name instead of the users name in comments.
- Some minor bugs have been fixed.
- The gettext internationalization schema has been finished.
- The English (US) translation is done.
- There are some visual improvements.

uplocalserver is a service menu which you can copy a file on your local server.

At the and youll have the file on the server and a direct link to it in the clipboard. If you want you can also change the name on the local server.

Ktxt2tags Service Menu is a KDE service menu for KTxt2tags software.

sv-ktxt2tags is a ServiceMenu for [KTxt2tags http://www.kde-apps.org/content/show.php?content=48474]

KTxt2tags is a GPL front-end for [txt2tags http://txt2tags.sf.net]

Installation:

Make a simbolic link to the ktxt2tags script in /usr/bin/.

Copy the file sv-ktxt2tags.desktop in /.kde/share/apps/konqueror/servicemenus.

Copy the icon txt2tags.png in /usr/share/pixmaps.