ticket request system
Sponsored Links
Sponsored Links
Secleted [ 0 ] software to compare
Results 1 - 15 of about 8177
WebService::TestSystem 0.06
WebService::TestSystem is a Perl module with Web service for implementing a distributed testing system. more>>
WebService::TestSystem is a Perl module with Web service for implementing a distributed testing system.
my $testsys = new WebService::TestSystem;
# Getting a list of tests foreach my $test (@{$testsys->get_tests()}) { print "$test->{id} $test->{descriptor}n"; }
# Getting a list of hosts foreach my $host (@{$testsys->get_hosts()}) { print "$host->{id} $host->{descriptor}n"; }
# Submitting tests my %request; if (! $testsys->validate_test_request(%request) ) { my %errors = $testsys->get_validation_errors(); } else { my $test_request_id = $testsys->request_test(%request); print "Test request #$test_request_id submittedn"; }
# System Metrics @metrics = $testsys->metrics_test_run_time(2004, 12); @metrics = $testsys->metrics_requests_per_month(2004, all) @metrics = $testsys->metrics_distros_tested_per_month(2004) etc.
WebService::TestSystem presents a programmatic interface (API) for remote interactions with a software testing service. In other words, this provides a set of remote procedure calls (RPCs) for requesting test runs, monitoring systems under test (SUT), and so forth.
<<lessmy $testsys = new WebService::TestSystem;
# Getting a list of tests foreach my $test (@{$testsys->get_tests()}) { print "$test->{id} $test->{descriptor}n"; }
# Getting a list of hosts foreach my $host (@{$testsys->get_hosts()}) { print "$host->{id} $host->{descriptor}n"; }
# Submitting tests my %request; if (! $testsys->validate_test_request(%request) ) { my %errors = $testsys->get_validation_errors(); } else { my $test_request_id = $testsys->request_test(%request); print "Test request #$test_request_id submittedn"; }
# System Metrics @metrics = $testsys->metrics_test_run_time(2004, 12); @metrics = $testsys->metrics_requests_per_month(2004, all) @metrics = $testsys->metrics_distros_tested_per_month(2004) etc.
WebService::TestSystem presents a programmatic interface (API) for remote interactions with a software testing service. In other words, this provides a set of remote procedure calls (RPCs) for requesting test runs, monitoring systems under test (SUT), and so forth.
Download (0.039MB)
Added: 2007-03-01 License: Perl Artistic License Price:
967 downloads
Request Tracker 3.6.1
Request Tracker is a web, command-line, and email-based trouble ticketing and bugtracking package. more>>
Request Tracker (RT) is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
Main features:
- RT is your organizations focal point for tracking tasks, issues, knowledge, and collaboration.
- Its easy to submit, assign, prioritize, search, escalate, and report on issues.
- RT keeps track of each tickets full history and metadata to help your organization better retain knowledge and analyze trends.
- RT can track multiple projects for multiple teams within a single installation.
- RT tracks critical system metadata, including time spent per action, due dates, and estimated time to completion.
- Its easy to record private comments that are not available to end-users.
- RTs web interface comes complete with an intuitive "iterative" search interface that allows end users to construct complex queries by pointing and clicking within their web browsers.
- Users can save and edit queries later, using their browsers "bookmarks" feature.
- Users dont need to do anything special -- they can just send email to RT. RT will take care of thanking them for their message, automatically routing it to the appropriate staff, and making sure all future correspondence gets to the right place.
- RT provides a simple, self-service interface that allows end users to view their own active and resolved tickets online.
- RTs web interface is designed to be easy to use from any browser. Just working in Internet Explorer and Netscape isnt enough. Your staff need to be able to get work done anytime, anywhere.
- Whether you use Windows, MacOS or Unix, your staff already have everything they need to access RT.
- RT works great from a handheld or screen-reader (for the blind.) Best Practical is working with users to ensure that a future release is fully compliant with Section 508 accessibility requirements.
- A powerful new command-line interface that allows power users to quickly and easily work with RT, even if theyre out of the office is currently available for testing by the public.
- Youve got customers around the world. RT lets you interact with them in their own language. Internally, RT converts all data to UnicodeTM, so you can respond to users in their native tongue, but work in yours.
- Youve got staff around the globe. RTs web interface has been fully internationalized. Right now, RT speaks English, German, French, Dutch, Portuguese, Russian, Czech, Japanese, Traditional Chinese, and Simplified Chinese. Adding new languages is a breeze, if you need something RT doesnt support yet. On login, RT automatically detects which language each user prefers, so staff members can collaborate even if they speak different languages.
- Unlike costly proprietary issue tracking systems, an administrator can have a basic RT system up and running in an afternoon.
- RT is built to be useful right out of the box. You dont need expensive consultants
- Theres no client software to manage or keep up to date. Your existing web browser and email clients are all you need.
- RT is written in object-oriented perl. Not only do you get the complete source code to the product with every download, but your staff can begin customizing RT to meet your needs within hours.
- RTs web interface and mail gateway are built on top of the same API we publish for you to write your own tools on top of. The interface is documented and there are numerous third party tools to use as examples and templates.
- Every organization needs to track specialized data. RT lets you define list-based and freeform custom fields to help track your tickets. Once you create custom fields, its easy to search on them, just like RTs predefined fields.
- All of RTs mailing rules are based around a powerful custom business logic system called "Scrips." Scrips make it easy for a local administrator to make RT do ANYTHING whenever a ticket is created or updated, without making it hard to upgrade.
- RTs entire web interface is built on a flexible templating system that lets you build your own web-based tools or alter RTs look and feel to better fit your organization.
- If you dont want to radically change RTs interface, you can add your own components to RTs pages. A web callback system lets you drop miniature templates into RTs web pages.
- If you need even more power, "Code overlays" let you customize RTs internal behaviour without touching RTs core libraries.
Enhancements:
- This release includes numerous small cleanups and improvements.
- It fixes the dreaded "infinite relogin" bug.
<<lessThe RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
Main features:
- RT is your organizations focal point for tracking tasks, issues, knowledge, and collaboration.
- Its easy to submit, assign, prioritize, search, escalate, and report on issues.
- RT keeps track of each tickets full history and metadata to help your organization better retain knowledge and analyze trends.
- RT can track multiple projects for multiple teams within a single installation.
- RT tracks critical system metadata, including time spent per action, due dates, and estimated time to completion.
- Its easy to record private comments that are not available to end-users.
- RTs web interface comes complete with an intuitive "iterative" search interface that allows end users to construct complex queries by pointing and clicking within their web browsers.
- Users can save and edit queries later, using their browsers "bookmarks" feature.
- Users dont need to do anything special -- they can just send email to RT. RT will take care of thanking them for their message, automatically routing it to the appropriate staff, and making sure all future correspondence gets to the right place.
- RT provides a simple, self-service interface that allows end users to view their own active and resolved tickets online.
- RTs web interface is designed to be easy to use from any browser. Just working in Internet Explorer and Netscape isnt enough. Your staff need to be able to get work done anytime, anywhere.
- Whether you use Windows, MacOS or Unix, your staff already have everything they need to access RT.
- RT works great from a handheld or screen-reader (for the blind.) Best Practical is working with users to ensure that a future release is fully compliant with Section 508 accessibility requirements.
- A powerful new command-line interface that allows power users to quickly and easily work with RT, even if theyre out of the office is currently available for testing by the public.
- Youve got customers around the world. RT lets you interact with them in their own language. Internally, RT converts all data to UnicodeTM, so you can respond to users in their native tongue, but work in yours.
- Youve got staff around the globe. RTs web interface has been fully internationalized. Right now, RT speaks English, German, French, Dutch, Portuguese, Russian, Czech, Japanese, Traditional Chinese, and Simplified Chinese. Adding new languages is a breeze, if you need something RT doesnt support yet. On login, RT automatically detects which language each user prefers, so staff members can collaborate even if they speak different languages.
- Unlike costly proprietary issue tracking systems, an administrator can have a basic RT system up and running in an afternoon.
- RT is built to be useful right out of the box. You dont need expensive consultants
- Theres no client software to manage or keep up to date. Your existing web browser and email clients are all you need.
- RT is written in object-oriented perl. Not only do you get the complete source code to the product with every download, but your staff can begin customizing RT to meet your needs within hours.
- RTs web interface and mail gateway are built on top of the same API we publish for you to write your own tools on top of. The interface is documented and there are numerous third party tools to use as examples and templates.
- Every organization needs to track specialized data. RT lets you define list-based and freeform custom fields to help track your tickets. Once you create custom fields, its easy to search on them, just like RTs predefined fields.
- All of RTs mailing rules are based around a powerful custom business logic system called "Scrips." Scrips make it easy for a local administrator to make RT do ANYTHING whenever a ticket is created or updated, without making it hard to upgrade.
- RTs entire web interface is built on a flexible templating system that lets you build your own web-based tools or alter RTs look and feel to better fit your organization.
- If you dont want to radically change RTs interface, you can add your own components to RTs pages. A web callback system lets you drop miniature templates into RTs web pages.
- If you need even more power, "Code overlays" let you customize RTs internal behaviour without touching RTs core libraries.
Enhancements:
- This release includes numerous small cleanups and improvements.
- It fixes the dreaded "infinite relogin" bug.
Download (1.2MB)
Added: 2006-09-11 License: GPL (GNU General Public License) Price:
1364 downloads
Ticket-IT 3.0
Ticket-IT is a tool for the creation, management, and accompaniment of tickets. more>>
Ticket-IT is a tool for the creation, management, and accompaniment of tickets.
Ticket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several departments.
Ticket-IT has resource of easy utilization, concentration display and distribution of information, making possible its total adaptation to most distintc institutes and applications, being a perfect tool to HelpDesk, CallCenter and online support.
Main features:
Control and management of access
- User registration;
- Group registration;
- Access permission and actions based in group;
- Schedule of events;
- Users profile, top-configured;
Integration among sectors/departments
- Control of context categories, making possible the organization and cataloging of calls (tickets) being made or already made;
- Assign of users group per categories;
- Forwarding ticket to outer users that will be able to display calls and post comments;
- Partial or total ticket forwarding, making possible to manage information and function of the contributors of your company;
Information distribution
- Alerts via e-mail about create, opening, proceeding, close and re-opening or comments of tickets to those involved in categories;
- Main display of personal tickets, or collaborating, getting fast access to tickets, making service easier;
- Exchanging information based in a simple fulfilling of information, which due to Ticket-IT utomation, distribute it to those involved in the process;
- Protocol forwarding to outer agent access (customers, reps, etc) without the necessity of user and password;;
Enhancements:
- This release implements a Web installer and an option for personalization of the feedback message.
- The item "User of Companies" has already been implemented, along with its existing resources.
- A mask was applied (ticket comments and feedback) for guest users, so they will see the groups name instead of the users name in comments.
- Some minor bugs have been fixed.
- The gettext internationalization schema has been finished.
- The English (US) translation is done.
- There are some visual improvements.
<<lessTicket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several departments.
Ticket-IT has resource of easy utilization, concentration display and distribution of information, making possible its total adaptation to most distintc institutes and applications, being a perfect tool to HelpDesk, CallCenter and online support.
Main features:
Control and management of access
- User registration;
- Group registration;
- Access permission and actions based in group;
- Schedule of events;
- Users profile, top-configured;
Integration among sectors/departments
- Control of context categories, making possible the organization and cataloging of calls (tickets) being made or already made;
- Assign of users group per categories;
- Forwarding ticket to outer users that will be able to display calls and post comments;
- Partial or total ticket forwarding, making possible to manage information and function of the contributors of your company;
Information distribution
- Alerts via e-mail about create, opening, proceeding, close and re-opening or comments of tickets to those involved in categories;
- Main display of personal tickets, or collaborating, getting fast access to tickets, making service easier;
- Exchanging information based in a simple fulfilling of information, which due to Ticket-IT utomation, distribute it to those involved in the process;
- Protocol forwarding to outer agent access (customers, reps, etc) without the necessity of user and password;;
Enhancements:
- This release implements a Web installer and an option for personalization of the feedback message.
- The item "User of Companies" has already been implemented, along with its existing resources.
- A mask was applied (ticket comments and feedback) for guest users, so they will see the groups name instead of the users name in comments.
- Some minor bugs have been fixed.
- The gettext internationalization schema has been finished.
- The English (US) translation is done.
- There are some visual improvements.
Download (0.25MB)
Added: 2007-01-29 License: GPL (GNU General Public License) Price:
1008 downloads
Jifty::Request 0.60912
Jifty::Request is a canonical internal representation of an incoming Jifty request. more>>
Jifty::Request is a canonical internal representation of an incoming Jifty request.
This document discusses the ins and outs of getting data from the web browser (or any other source) and figuring out what it means. Most of the time, you wont need to worry about the details, but they are provided below if youre curious.
This class parses the submission and makes it available as a protocol-independent Jifty::Request object.
Each request contains several types of information:
actions
A request may contain one or more actions; these are represented as Jifty::Request::Action objects. Each action request has a moniker, a set of submitted arguments, and an implementation class. By default, all actions that are submitted are run; it is possible to only mark a subset of the submitted actions as "active", and only the active actions will be run. These will eventually become full-fledge Jifty::Action objects.
state variables
State variables are used to pass around bits of information which are needed more than once but not often enough to be stored in the session. Additionally, they are per-browser window, unlike session information.
continuations
Continuations can be called or created during the course of a request, though each request has at most one "current" continuation. See Jifty::Continuation.
(optional) fragments
Fragments are standalone bits of reusable code. They are most commonly used in the context of AJAX, where fragments are the building blocks that can be updated independently. A request is either for a full page, or for multiple independent fragments. See Jifty::Web::PageRegion.
<<lessThis document discusses the ins and outs of getting data from the web browser (or any other source) and figuring out what it means. Most of the time, you wont need to worry about the details, but they are provided below if youre curious.
This class parses the submission and makes it available as a protocol-independent Jifty::Request object.
Each request contains several types of information:
actions
A request may contain one or more actions; these are represented as Jifty::Request::Action objects. Each action request has a moniker, a set of submitted arguments, and an implementation class. By default, all actions that are submitted are run; it is possible to only mark a subset of the submitted actions as "active", and only the active actions will be run. These will eventually become full-fledge Jifty::Action objects.
state variables
State variables are used to pass around bits of information which are needed more than once but not often enough to be stored in the session. Additionally, they are per-browser window, unlike session information.
continuations
Continuations can be called or created during the course of a request, though each request has at most one "current" continuation. See Jifty::Continuation.
(optional) fragments
Fragments are standalone bits of reusable code. They are most commonly used in the context of AJAX, where fragments are the building blocks that can be updated independently. A request is either for a full page, or for multiple independent fragments. See Jifty::Web::PageRegion.
Download (0.52MB)
Added: 2006-10-20 License: Perl Artistic License Price:
1099 downloads
Generic Apache Request Library 2.08
Generic Apache Request Libr is a shared library with associated modules for manipulating client request data via the Apache API. more>>
libapreq is a shared library with associated modules for manipulating client request data via the Apache API.
Generic Apache Request Library also includes language bindings for Perl (Apache::Request and Apache::Cookie). Functionality includes:
parsing of application/x-www-form-urlencoded data
parsing of multipart/form-data
parsing of HTTP cookies
Enhancements:
- This release adds some Perl/C API fixes and build improvements.
<<lessGeneric Apache Request Library also includes language bindings for Perl (Apache::Request and Apache::Cookie). Functionality includes:
parsing of application/x-www-form-urlencoded data
parsing of multipart/form-data
parsing of HTTP cookies
Enhancements:
- This release adds some Perl/C API fixes and build improvements.
Download (0.76MB)
Added: 2006-08-11 License: GPL (GNU General Public License) Price:
1169 downloads
Change Control Request Manager 0.3.0
Change Control Request Manager is an online system for managing change requests for businesses. more>>
Change Control Request Manager is an online system for managing change requests for businesses. Change Control Request Manager project can be customized to fit the needs of a particular business.
Main features:
- Abillity to customize data entry fields. Field type include test, dropdown list, boolean, date, and integer.
- Search for existing CCR records.
- Custom logo. You can place your companys logo at the top.
- Custom Disclaimer message.
- User administration.
- Install script.
Enhancements:
- A reporting system was added.
- Similar to the browse order screen, you can customize the report and display a date range to print.
<<lessMain features:
- Abillity to customize data entry fields. Field type include test, dropdown list, boolean, date, and integer.
- Search for existing CCR records.
- Custom logo. You can place your companys logo at the top.
- Custom Disclaimer message.
- User administration.
- Install script.
Enhancements:
- A reporting system was added.
- Similar to the browse order screen, you can customize the report and display a date range to print.
Download (0.17MB)
Added: 2006-07-21 License: GPL (GNU General Public License) Price:
1193 downloads
CGI::Request 2.0b1
CGI::Request is a parse client request via a CGI interface. more>>
CGI::Request is a parse client request via a CGI interface.
SYNOPSIS
use CGI::Request;
# Simple interface: (combines SendHeaders, new and import_names)
$req = GetRequest($pkg);
print FmtRequest(); # same as: print $req->as_string
# Full Interface:
$req = new CGI::Request; # fetch and parse request
$field_value = $req->param(FieldName);
@selected = $req->param(SelectMultiField);
@keywords = $req->keywords; # from ISINDEX
print $req->as_string; # format Form and CGI variables
# import form fields into a package as perl variables!
$req->import_names(R);
print "$R::FieldName";
print "@R::SelectMultiField";
@value = $req->param_or($fieldname, $default_return_value);
# Access to CGI interface (see CGI::Base)
$cgi_obj = $req->cgi;
$cgi_var = $req->cgi->var("REMOTE_ADDR");
# Other Functions:
CGI::Request::Interface($cgi); # specify alternative CGI
CGI::Request::Debug($level); # log to STDERR (see CGI::Base)
# Cgi-lib compatibility functions
# use CGI::Request qw(:DEFAULT :cgi-lib); to import them
&ReadParse(*input);
&MethGet;
&PrintHeader;
&PrintVariables(%input);
This module implements the CGI::Request object. This object represents a single query / request / submission from a WWW user. The CGI::Request class understands the concept of HTML forms and fields, specifically how to parse a CGI QUERY_STRING.
<<lessSYNOPSIS
use CGI::Request;
# Simple interface: (combines SendHeaders, new and import_names)
$req = GetRequest($pkg);
print FmtRequest(); # same as: print $req->as_string
# Full Interface:
$req = new CGI::Request; # fetch and parse request
$field_value = $req->param(FieldName);
@selected = $req->param(SelectMultiField);
@keywords = $req->keywords; # from ISINDEX
print $req->as_string; # format Form and CGI variables
# import form fields into a package as perl variables!
$req->import_names(R);
print "$R::FieldName";
print "@R::SelectMultiField";
@value = $req->param_or($fieldname, $default_return_value);
# Access to CGI interface (see CGI::Base)
$cgi_obj = $req->cgi;
$cgi_var = $req->cgi->var("REMOTE_ADDR");
# Other Functions:
CGI::Request::Interface($cgi); # specify alternative CGI
CGI::Request::Debug($level); # log to STDERR (see CGI::Base)
# Cgi-lib compatibility functions
# use CGI::Request qw(:DEFAULT :cgi-lib); to import them
&ReadParse(*input);
&MethGet;
&PrintHeader;
&PrintVariables(%input);
This module implements the CGI::Request object. This object represents a single query / request / submission from a WWW user. The CGI::Request class understands the concept of HTML forms and fields, specifically how to parse a CGI QUERY_STRING.
Download (0.12MB)
Added: 2006-10-21 License: Perl Artistic License Price:
1099 downloads
Ticket linker 1.0.0
Ticket linker software contains a set of various plugins for integration of Cerberus Helpdesk system with other systems. more>>
Ticket linker software contains a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable.
<<less Download (0.002MB)
Added: 2007-08-09 License: GPL (GNU General Public License) Price:
807 downloads
PITA::XML::Request 0.30
PITA::XML::Request is a request for the testing of a software package. more>>
PITA::XML::Request is a request for the testing of a software package.
SYNOPSIS
# Create a request specification
my $dist = PITA::XML::Request->new(
scheme => perl5,
distname => PITA-XML,
# The package to test
file => PITA::XML::File->new(
filename => Foo-Bar-0.01.tar.gz,
digest => MD5.0123456789ABCDEF0123456789ABCDEF,
),
# Optional fields for repository-based requests
authority => cpan,
authpath => /id/A/AD/ADAMK/Foo-Bar-0.01.tar.gz,
);
PITA::XML::Request is an object for holding information about a request for a distribution to be tested. It is created most often as part of the parsing of a PITA::XML XML file.
It holds the testing scheme, name of the distribition, file information, and authority information (if the distribution was sourced from a repository such as CPAN)
<<lessSYNOPSIS
# Create a request specification
my $dist = PITA::XML::Request->new(
scheme => perl5,
distname => PITA-XML,
# The package to test
file => PITA::XML::File->new(
filename => Foo-Bar-0.01.tar.gz,
digest => MD5.0123456789ABCDEF0123456789ABCDEF,
),
# Optional fields for repository-based requests
authority => cpan,
authpath => /id/A/AD/ADAMK/Foo-Bar-0.01.tar.gz,
);
PITA::XML::Request is an object for holding information about a request for a distribution to be tested. It is created most often as part of the parsing of a PITA::XML XML file.
It holds the testing scheme, name of the distribition, file information, and authority information (if the distribution was sourced from a repository such as CPAN)
Download (0.070MB)
Added: 2007-01-10 License: Perl Artistic License Price:
1017 downloads
Sporniket Web Site System 0006.11.08 (src-request)
Sporniket Web Site System is a set of PHP scripts that allow you to build and manage a Web site. more>>
Sporniket Web Site System project is a set of PHP scripts that allow you to build and manage a Web site.
Two modules are available: Mini File Commander, a Web interface to manage files, and Cabbage, a system to quickly build a Website with organised content without using a database.
Enhancements:
- This release added the possibility to export the request precessor definition to a bean (src-bean) definition file.
- There is now an optionnal task "ExportFiles" in the ant script.
<<lessTwo modules are available: Mini File Commander, a Web interface to manage files, and Cabbage, a system to quickly build a Website with organised content without using a database.
Enhancements:
- This release added the possibility to export the request precessor definition to a bean (src-bean) definition file.
- There is now an optionnal task "ExportFiles" in the ant script.
Download (0.012MB)
Added: 2006-11-09 License: LGPL (GNU Lesser General Public License) Price:
1080 downloads
Yet Another Object Request Broker 0.2
Yet Another Object Request Broker is an implementation of the CORBA ORB. more>>
Yet Another Object Request Broker is an implementation of the CORBA ORB.
YaOrb advanced installation
YaOrb uses the GNU tools (Autoconf, Automake, ...).
See the GNU documentation for complete instructions, in file $/INSTALL.GNU.
Optional features
The configure script also supports package specific options :
-enable-yoconf=DEV : build in "Development" configuration
-enable-yoconf=TCOV : build in "Coverage" configuration
-enable-yoconf=GPROF : build in "Profiling" configuration
These options are private for the maintainer of this package, and will only work in a specific environment (since assumptions are made about which compiler is used, ...). You may try them, but dont need them to make a build.
The "DEV" (Development) configuration is used to perform a build with all the possible warning options turned on, and warnings are considered errors (using gcc with -Wall -Werror). This configuration is used to enforce that the code is as clean as possible.
The "TCOV" (Coverage) configuration is used to collect code coverage statistics, and also depend on gcc. After running tests, use make profiling to collect code coverage, and read the resulting files :
- $/.SCORE
- $/.MISSING
The "GPROF" (Profiling) configuration is used to collect performance data, and relies on specific gcc options and gprof. After running tests, use make profiling to collect statistics generated.
Enhancements:
- First public release of Yet Another Object Request Broker. Pre alpha, release 0.2
<<lessYaOrb advanced installation
YaOrb uses the GNU tools (Autoconf, Automake, ...).
See the GNU documentation for complete instructions, in file $/INSTALL.GNU.
Optional features
The configure script also supports package specific options :
-enable-yoconf=DEV : build in "Development" configuration
-enable-yoconf=TCOV : build in "Coverage" configuration
-enable-yoconf=GPROF : build in "Profiling" configuration
These options are private for the maintainer of this package, and will only work in a specific environment (since assumptions are made about which compiler is used, ...). You may try them, but dont need them to make a build.
The "DEV" (Development) configuration is used to perform a build with all the possible warning options turned on, and warnings are considered errors (using gcc with -Wall -Werror). This configuration is used to enforce that the code is as clean as possible.
The "TCOV" (Coverage) configuration is used to collect code coverage statistics, and also depend on gcc. After running tests, use make profiling to collect code coverage, and read the resulting files :
- $/.SCORE
- $/.MISSING
The "GPROF" (Profiling) configuration is used to collect performance data, and relies on specific gcc options and gprof. After running tests, use make profiling to collect statistics generated.
Enhancements:
- First public release of Yet Another Object Request Broker. Pre alpha, release 0.2
Download (0.94MB)
Added: 2006-03-01 License: GPL (GNU General Public License) Price:
1332 downloads
Workorder Processing System 0.3.0
Workorder Processing System allows you to quickly set up a work order/ticket tracking system for most service related businesses more>>
Workorder Processing System allows you to quickly set up a work order/ticket tracking system for most service related businesses.
Workorder Processing System is capable of handling multiple branches, which allows all branches to run from one central server connected to the Internet.
Main features:
- Multi branch capable with central server
- Customer address database
- Customer work history
- Searchable ticket database
- Business appointment scheduler
<<lessWorkorder Processing System is capable of handling multiple branches, which allows all branches to run from one central server connected to the Internet.
Main features:
- Multi branch capable with central server
- Customer address database
- Customer work history
- Searchable ticket database
- Business appointment scheduler
Download (0.21MB)
Added: 2007-04-16 License: GPL (GNU General Public License) Price:
924 downloads
Yoxel Systems 1.07b
Yoxel Systems is a software product management and customer feedback management solution. more>>
Yoxel Systems is a software product management and customer feedback management solution. Yoxel Systems is a connected system to track product requirements, manage product life cycles, provide online customer support, and accumulate support knowledge.
Yoxel Systems is more than yet another bug tracker, helpdesk or project organizer. It bridges request tracking and project management by providing a flow manager that walks your team from request prioritization and project planning through project implementation to project completion.
Unlike web based portals from SalesForce.Com or SugarCRM Yoxel Systems is tailored specifically for software development companies.
WHY YOXEL SW?
A role based, easy to use and very flexible request tracking system with customizable workflow, powerful filtering and advanced reporting capabilities.
Product management capabilities and agile methods of development on top of your existing Bugzilla/Mantis/GNATS/...
Automated process for product requirements management and product development planning/tracking.
Efficient collaboration between R&D, marketing and customer support teams to increase relevancy and value of your product releases.
Improved customer support that gives you fast and more accurate customer feedback on product requests and priorities.
WHY YOXEL IT?
The work of IT departments is not just about supporting users and resolving various network issues, it is also about implementing complex projects concerning. infrastructure and efficiency of your systems and business:
YOXEL IT is the solution for your IT department:
Ticket Tracking System is flexible and powerful, packed with features you expect from professional IT helpdesks.
Yoxel IT Project Management System extends TTS allowing your IT specialists to collaborate, plan and track complex IT projects.
<<lessYoxel Systems is more than yet another bug tracker, helpdesk or project organizer. It bridges request tracking and project management by providing a flow manager that walks your team from request prioritization and project planning through project implementation to project completion.
Unlike web based portals from SalesForce.Com or SugarCRM Yoxel Systems is tailored specifically for software development companies.
WHY YOXEL SW?
A role based, easy to use and very flexible request tracking system with customizable workflow, powerful filtering and advanced reporting capabilities.
Product management capabilities and agile methods of development on top of your existing Bugzilla/Mantis/GNATS/...
Automated process for product requirements management and product development planning/tracking.
Efficient collaboration between R&D, marketing and customer support teams to increase relevancy and value of your product releases.
Improved customer support that gives you fast and more accurate customer feedback on product requests and priorities.
WHY YOXEL IT?
The work of IT departments is not just about supporting users and resolving various network issues, it is also about implementing complex projects concerning. infrastructure and efficiency of your systems and business:
YOXEL IT is the solution for your IT department:
Ticket Tracking System is flexible and powerful, packed with features you expect from professional IT helpdesks.
Yoxel IT Project Management System extends TTS allowing your IT specialists to collaborate, plan and track complex IT projects.
Download (0.62MB)
Added: 2006-12-26 License: GPL (GNU General Public License) Price:
1032 downloads
EZ-Ticket 0.01
EZ-Ticket provides a multi-user, Web-based ticket/issue tracking system. more>>
EZ-Ticket provides a multi-user, Web-based ticket/issue tracking system.
EZ-Ticket is a Web-based ticket tracking system, built with simplicity in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making its use efficient and effective.
INSTALL:
-Unpack the tar file in your document root
-Make sure php is enabled
-use a web browser to hit doc root of the ezt-#.#.# dir. This will start the installer
-follow the installer instructions
-remove the install/ directory
Enhancements:
- cleaned up skin includes
- finished installer
- created basic readme
- cut initial release 0.01
- Implimented e-paging system
- got exporing to work (CSV)
- sticky/announce tickets working
- ticket escalations implimented
- Ported to arrays for selection queries, this allows multiple owners, priorities, etc to be selected
- Implimented "next page" links
- MANY other things
- cleaned up profile.php and added hooks for adding users
- added checks so regular users cant reopen tickets (only admins)
- added sticky ticket support (old PTR announce feature, but a little different)
<<lessEZ-Ticket is a Web-based ticket tracking system, built with simplicity in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making its use efficient and effective.
INSTALL:
-Unpack the tar file in your document root
-Make sure php is enabled
-use a web browser to hit doc root of the ezt-#.#.# dir. This will start the installer
-follow the installer instructions
-remove the install/ directory
Enhancements:
- cleaned up skin includes
- finished installer
- created basic readme
- cut initial release 0.01
- Implimented e-paging system
- got exporing to work (CSV)
- sticky/announce tickets working
- ticket escalations implimented
- Ported to arrays for selection queries, this allows multiple owners, priorities, etc to be selected
- Implimented "next page" links
- MANY other things
- cleaned up profile.php and added hooks for adding users
- added checks so regular users cant reopen tickets (only admins)
- added sticky ticket support (old PTR announce feature, but a little different)
Download (0.54MB)
Added: 2007-02-14 License: GPL (GNU General Public License) Price:
590 downloads
Amberdms Billing System 1.2.0
Amberdms Billing System offers users an open source web-based application, provides accounting, invoicing tools as well as service and time management solutions designed for small and medium businesses as well as small ISPs and IT companies more>> <<less
Added: 2009-04-08 License: AGPL Price: FREE
1 downloads
Secleted [ 0 ] software to compare
Copyright Notice:
Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future software development. The above ticket request system search only lists software in full, demo and trial versions for free download. Download links are directly from our mirror sites or publisher sites, torrent files or links from rapidshare.com, yousendit.com or megaupload.com are not allowed
