Free simple web based help desk software for linux

Survey Software allows companies to increase customer and employee satisfaction. You can conduct research on future customers or current customers. Inspire web surveyor allows you to collect quantitative and qualitative information.

For example you could create a survey to find out the level of satisfaction an end user has with your customer support department.

What makes our survey software great is its fully customizable; you create your own questions dynamically, and also can edit and revise them. You can send out surveys via unique URL, or via email.

Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software.
The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package.
Help desk software should be used in any organization whether its a large corporation or a small startup company. Why should my company implement a helpdesk software solution? Some of the benefits of helpdesk software are improved customer service, faster response times and lower information technology costs. Lets outline these three areas in greater detail.
When a user contacts the computer support professional in your organization, what steps are taken? Does it depend on who answered the phone? Do the immediately drop any task and visit your desk? Do they jot your information down on a note pad? Do they attempt to resolve the issue on the phone at great length? What criteria merits the call be moved to another member of the IT staff, or merits a call the software vendor?
All these questions can be answered in some way within the use of help desk software. Helpdesk software forces your IT staff to handle help desk calls in a structured manner that can be counted on each time. When a helpdesk call is received, it should be immediately be entered into the help desk software database, even if it is easily answered.
At this point there is now a record of the call, and this allows other IT staff to view the contents of the problem and makes it a simple task for other IT staff members to offer solutions. This also prevents the call from being lost in the shuffle if staff is busy when the call is received. Your general staff will have much more confidence that when they place that call to your help desk staff, their call will be handled in a structured method to ensure their satisfaction.
If they can continue to work, they will not feel the need to keep calling or checking with IT staff on the progress, or worry that their call will not be answered in a reasonable amount of time. This allows them to focus on their tasks, and not be concerned with the status of their call.
Many help desk software solutions offer a self-help method, allowing the staff members in your company to submit a helpdesk request directly into the help desk system. (granted their computer is functioning enough for this) This feature greatly streamlines the process, and can increase response time for all users. Help desk support staff will not be interrupted by the phone call and have to stop working on another issue to record the call information.
In fact, it should be encouraged by the IT staff to submit all request possible with this method. When a request is entered into the system, it allows any available support personnel to respond to the request. It also allows support personnel to diversify calls, so if a calls is shown to be about a particular problem that a staff member has greater expertise with, that staff member will likely be able to solve the problem much quicker. Once each calls is resolved, the solution will then become available for future reference.
This is one of the greatest benefits an organization will receive from using a help desk system. This allows newer support staff to be able to answer many questions by simply searching the database for other calls. Also prevent 2 support staff from having to research for the same solution, this benefits in much faster response time for the end user.
Everything mentioned above will contribute to the overall quality of service in your organization, happier staff and faster response time will mean lower costs and higher productivity for your organization.
Enhancements:
- This release fixes a bug found in the main form that caused some performance problems in certain system configurations.

Java Web Shell is a web based interactive shell-type environment written in Java.

Obviously, to use the shell, youll need to be using a browser that supports Java Applets, and this has been compiled using the Sun 1.4.1 JDK.

Head over to Sun and pick up the latest runtime enviroment if you dont already have it.

Simple Aggregator is a Web-based news aggregator. It retrieves feeds using Mark Pilgrims Ultra Liberal feed Parser, making full use of its advanced features. It stores the feeds in a MySQL database, and displays news via a PHP frontend.
Enhancements:
- the backend is now ready for categories (planned for the next release)
- the feedsloader script now uses threads for much better performance
- the feedsloader script now periodically cleans up read entries
- the feedsloader script now traps feed encoding errors
- added OPML import and export for feeds
- moved CSS style sheets to a common external file
- small fixes mainly to the user menu links

Web-Based Adult Content Server is a suite of programs which manage photo sets and video clips of an adult nature.
It runs on a home Linux/Unix server and creates a personalized adult Web server in which to store, preuse, and catalogue a personal collection of adult material.
Web-Based Adult Content Server has many features, like model catalogs, attribute-based searching, randomized highlights, new addition lists, and a flexible bookmark mechanism.
Enhancements:
- This release has new features and many bugfixes.
- It includes a new Web-based Model Manager application, locations-based filtering (e.g. Bathroom), and a new connections infrastructure for galleries and ad-hoc collections.

Help Desk Reloaded is a Web-based helpdesk customer support system. Help Desk Reloadeds users can quickly log help desk tickets, and customer support representatives can track calls, assign priorities, etc.
Main features:
- Free Help Desk Software, No cost to you.
- Easy to Install with the help desk installation wizard.
- Based on PHP and using the free database software MySQL
- No programming or database knowledge required. We have built in all the features you need in the help desks web based GUI.
- Updated Frequently we normally release new version each week.
- We are interested in implementing your ideas. If you have a good idea for a feature on the help desk software, let us know. We listen.
Enhancements:
- A new serial number tracking system is included in property management, for each computer device.

Web Bench is very simple tool for benchmarking WWW or proxy servers. Uses fork() for simulating multiple clients and can use HTTP/0.9-HTTP/1.1 requests.
This benchmark is not very realistic, but it can test if your HTTPD can realy handle that many clients at once (try to run some CGIs) without taking your machine down.
Displays pages/min and bytes/sec. Can be used in more aggressive mode with -f switch.
Enhancements:
- allow building with both Gnu and BSD make