Free requests software for linux

f2w helpdesk its a helpdesk support system based on requests (some people call them tickets), with a simple web interface. Requests can be classified into categories and assigned a priority.
Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to maintain an expert knowledge base of problems and solutions based on request categories.
This is not the place to look for a system that will help you track every minute of your support technicians time. The emphasis is on quickly identifying problems, assigning them to the best person for the job, and helping that person keep track of what needs to be done.
Main features:
- Zope front-end (for rapid development, easy maintenance)
- Your choice of relational DB back-end (whatever Zope supports).
- Semi-intelligent search of contacts from a partial name.
- Expert-system-like question/answer to categorise requests.
- Flexible priority scheme.
- Assignment of requests to individuals or teams.
- E-mail notification sent to person to whom request is assigned.
- Keep working notes on each request, can delete empty notes now.
- Maintain knowledge base about each kind of problem.
- Attach properties (named general-purpose data fields) to categories, so fields for entering them will appear on requests of that category. These can now be checkboxes or selection lists as well as plain text fields.
- Reporting by category, assignee, team, originator, property etc.
- E-mail notification to originator of request.
- User preference for stylesheet.
- User can set an "away until" date, so an operator assigning the requests can know who is available.
- Limited localisation of strings (using a folder of translations for each language - "de", "en", "es", "fr", "hu", "it" and "pl" written so far)
- Request search by various criteria.
- Extract of requests in CSV format, for spreadsheet use.
- Restricted access for non-team members.

Fortress is a simple script driven framework for performing security scans. The core of the application is an application which will execute testing scripts written using the embedded LUA scripting engine.

The scripts may perform almost arbitrary operations, including making HTTP requests, conducting port scanning, and taking advantage of several other provided primitives.

Snowlog is a webserver access log browser/analyzer. It does not generate static reports, but lets you browse through the requests in real time. Filters that accept regular expressions can be applied.

Installation:

make
make install (as root)

Request Tracker (RT) is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
Main features:
- RT is your organizations focal point for tracking tasks, issues, knowledge, and collaboration.
- Its easy to submit, assign, prioritize, search, escalate, and report on issues.
- RT keeps track of each tickets full history and metadata to help your organization better retain knowledge and analyze trends.
- RT can track multiple projects for multiple teams within a single installation.
- RT tracks critical system metadata, including time spent per action, due dates, and estimated time to completion.
- Its easy to record private comments that are not available to end-users.
- RTs web interface comes complete with an intuitive "iterative" search interface that allows end users to construct complex queries by pointing and clicking within their web browsers.
- Users can save and edit queries later, using their browsers "bookmarks" feature.
- Users dont need to do anything special -- they can just send email to RT. RT will take care of thanking them for their message, automatically routing it to the appropriate staff, and making sure all future correspondence gets to the right place.
- RT provides a simple, self-service interface that allows end users to view their own active and resolved tickets online.
- RTs web interface is designed to be easy to use from any browser. Just working in Internet Explorer and Netscape isnt enough. Your staff need to be able to get work done anytime, anywhere.
- Whether you use Windows, MacOS or Unix, your staff already have everything they need to access RT.
- RT works great from a handheld or screen-reader (for the blind.) Best Practical is working with users to ensure that a future release is fully compliant with Section 508 accessibility requirements.
- A powerful new command-line interface that allows power users to quickly and easily work with RT, even if theyre out of the office is currently available for testing by the public.
- Youve got customers around the world. RT lets you interact with them in their own language. Internally, RT converts all data to UnicodeTM, so you can respond to users in their native tongue, but work in yours.
- Youve got staff around the globe. RTs web interface has been fully internationalized. Right now, RT speaks English, German, French, Dutch, Portuguese, Russian, Czech, Japanese, Traditional Chinese, and Simplified Chinese. Adding new languages is a breeze, if you need something RT doesnt support yet. On login, RT automatically detects which language each user prefers, so staff members can collaborate even if they speak different languages.
- Unlike costly proprietary issue tracking systems, an administrator can have a basic RT system up and running in an afternoon.
- RT is built to be useful right out of the box. You dont need expensive consultants
- Theres no client software to manage or keep up to date. Your existing web browser and email clients are all you need.
- RT is written in object-oriented perl. Not only do you get the complete source code to the product with every download, but your staff can begin customizing RT to meet your needs within hours.
- RTs web interface and mail gateway are built on top of the same API we publish for you to write your own tools on top of. The interface is documented and there are numerous third party tools to use as examples and templates.
- Every organization needs to track specialized data. RT lets you define list-based and freeform custom fields to help track your tickets. Once you create custom fields, its easy to search on them, just like RTs predefined fields.
- All of RTs mailing rules are based around a powerful custom business logic system called "Scrips." Scrips make it easy for a local administrator to make RT do ANYTHING whenever a ticket is created or updated, without making it hard to upgrade.
- RTs entire web interface is built on a flexible templating system that lets you build your own web-based tools or alter RTs look and feel to better fit your organization.
- If you dont want to radically change RTs interface, you can add your own components to RTs pages. A web callback system lets you drop miniature templates into RTs web pages.
- If you need even more power, "Code overlays" let you customize RTs internal behaviour without touching RTs core libraries.
Enhancements:
- This release includes numerous small cleanups and improvements.
- It fixes the dreaded "infinite relogin" bug.

Yet Another Object Request Broker is an implementation of the CORBA ORB.
YaOrb advanced installation
YaOrb uses the GNU tools (Autoconf, Automake, ...).
See the GNU documentation for complete instructions, in file $/INSTALL.GNU.
Optional features
The configure script also supports package specific options :
-enable-yoconf=DEV : build in "Development" configuration
-enable-yoconf=TCOV : build in "Coverage" configuration
-enable-yoconf=GPROF : build in "Profiling" configuration
These options are private for the maintainer of this package, and will only work in a specific environment (since assumptions are made about which compiler is used, ...). You may try them, but dont need them to make a build.
The "DEV" (Development) configuration is used to perform a build with all the possible warning options turned on, and warnings are considered errors (using gcc with -Wall -Werror). This configuration is used to enforce that the code is as clean as possible.
The "TCOV" (Coverage) configuration is used to collect code coverage statistics, and also depend on gcc. After running tests, use make profiling to collect code coverage, and read the resulting files :
- $/.SCORE
- $/.MISSING
The "GPROF" (Profiling) configuration is used to collect performance data, and relies on specific gcc options and gprof. After running tests, use make profiling to collect statistics generated.
Enhancements:
- First public release of Yet Another Object Request Broker. Pre alpha, release 0.2

Calamaris parses logfiles from Squid, NetCache, Inktomi Traffic Server, Oops! proxy server, Novell Internet Caching System, Compaq Tasksmart or iplanet/Netscape Web Proxy Server and generates a report. Written in perl5.
Main features:
Reports:
- Summary
- Peak-usage report
- Request-Method-report (ICP_QUERY, GET, HEAD, ...)
- Status-report of incoming UDP-Requests
- Status-report of incoming TCP-Requests
- Status-report of outgoing Requests
- Status-report of Neighbor-Caches
- report about requested second- or third-level-domains
- report about requested Top-Level-Domains
- Protocol-report (http, gopher, ftp, ...)
- report about requested Content-Types
- report about requested file-extensionen
- report of incoming UDP-requests per Host
- report of incoming TCP-requests per Host
- report of size-based Distribution of Objects
- report about performance in defined timeranges.
- report about the distribution of transaction-times (only V3-beta version)
- report about the distribution of http-errorcodes (only V3-beta version)
- extended report about file-extensions (only V3-beta version)
- more information in the other reports (only V3-beta version)
Other features:
- caching of the parsed data
- HTML-Output
- graphics (only V3-beta version)
- command-line-options
- configuration-file (only V3-beta version)
- GNU Public License
Enhancements:
- HTML-Frame-Report, extended output options, and HTML now supports CSS.

Westhawk SNMP is a lightweight SNMP stack in Java, with Java applet, application, and servlet examples.
The stack provides manager functionality for SNMPv1, SNMPv2c, and SNMPv3 (authentication and privacy).
Westhawks Java SNMP stack is capable of sending and receiving PDUs, but has limited agent functionality. The stack supports IPv6.
Enhancements:
- The stack is able to listen for incoming requests (and no longer for traps only).
- The stack is able to listen on multiple ports for requests and traps.
- Contexts (incoming and outgoing) can be bound to a local bind address.
- A separate package stubBrowser4_14.zip that contains a new and experimantal Stub Browser was released.
- Support for DateAndTime text convention was added to AsnOctets.
- A MultiSourcePdu that can do broadcast requests was added.
- Built-in support for IPv6 was added.
- Built-in support for "Reliable SNMP" was added.

mod_rssindex is an Apache module which creates a non-recursive RSS 2.0 feed of the directory contained in the HTTP Request.