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123 Live Help Linux Server Software 4.2

123 Live Help Linux Server Software 4.2


123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. more>>

123 Live Help Linux Server Software - With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.

123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.

Features:

*advertisement module gives your product more opportunities to be learned by your customers

*Remote controller of 123livehelp via MSN

A remote controller and monitor of the live chat conversation

*Proactive Chat Invitations

The staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors wont have to click any chat button on the webpage. Whats more, the invitation wont be blocked by pop-up killer.

*Client Choose Staff.

Client can request help from a very staff, which is more friendly to a returned customer.

*Real-time Text Chat & Optional Video Chat for Staff

The java server enables instant chat.

*Web-based Client

123LiveHelp flash client loads fast and end users dont need to download any plug-ins to chat with staff.

*Visitors Waiting in Queue

*Chat Transfer

from one staff to another.

*Canned Answers

*Auto-detect and display language.

*New API

Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc.

*Multiple Chat Requests

One agent can chat with multiple clients.

*Chat Search More Powerful

*Custom UI

Customizable client interface,and skin collection.

*Integrate External Database

*Auto-detect User Details

Auto-detect extensive visitors information including IP address and country.

*Backend Monitor

*Department Management

*Chat logs sent to email


Enhancements:
Version 4.2

Integrable with 123FlashChat & embeded database can be turned off.


Version 4.1

advertisement module is introduced, and free edition is released.


Version 4.0

Admin panel and Operator panel are turn to Windows applications to offer richer functions.


System Requirements:
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Download (56Mb)
Added: 2009-05-19 License: Free Price: Free
12 downloads
EKG For Linux 1.0.25

EKG For Linux 1.0.25


EKG is a simple yet powerful key more>> EKG is a simple yet powerful key (password) generator whose only purpose is to help you create really complex passwords.<<less
Download (146KB)
Added: 2009-04-25 License: Freeware Price: Free
193 downloads
Crafty Syntax Live Help (linux) 2.4.16

Crafty Syntax Live Help (linux) 2.4.16


Live help functionality that can be proactively pushed to visitors to your site. more>> Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Crafty Syntax includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used.
Crafty Syntax Live Help is free and is progammed in PHP with Mysql for the datatabase. Other highlighted features include the ability to create your own questions, auto inviting visitors, referer tracking, page tracking, ability to view what the customer is typing as they type, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, Customizable graphics, and multiple operators. runs on your server and is open source GPL.
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Added: 2009-04-23 License: Freeware Price: Free
183 downloads
Califone Listening Center 1.0

Califone Listening Center 1.0


School Desk search toolbar from Mcdonalds Direct designed for Firefox to improve browsing experience, and aid in the search of school and office furn... more>> <<less
Download (504KB)
Added: 2009-04-21 License: Freeware Price: Free
190 downloads
Bison 2.3

Bison 2.3


a general-purpose parser generator more>> Bison is a general-purpose parser generator that converts an annotated context-free grammar into an LALR(1) or GLR parser for that grammar. Once you are proficient with Bison, you can use it to develop a wide range of language parsers, from those used in simple desk calculators to complex programming languages.
Bison is upward compatible with Yacc: all properly-written Yacc grammars ought to work with Bison with no change. Anyone familiar with Yacc should be able to use Bison with little trouble. You need to be fluent in C or C++ programming in order to use Bison.
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Added: 2009-04-16 License: Freeware Price: Free
199 downloads
 
Other version of Bison
Bison 2.3Free Software Foundation, Inc. - Bison. Bison project is a general-purpose parser ... used in simple desk calculators to complex programming languages. Bison is upward compatible
License:GPL (GNU General Public License)
Download (1.3MB)
722 downloads
Added: 2006-06-05
DesktopSecure for LInux 2.00.01

DesktopSecure for LInux 2.00.01


Panda DesktopSecure for Linux is the ideal solution for companies with Linux distributions installed on their workstations more>> Panda DesktopSecure for Linux is the ideal solution for companies with Linux distributions installed on their workstations. It is designed to respond to the specific protection demands of desktop and laptop computers running this operating system.<<less
Download (72.00MB)
Added: 2009-04-12 License: Others Price: NA
201 downloads
WEbTide Unix 1.3

WEbTide Unix 1.3


WebTide freeware HTML editor more>> The WebTide text editor is a new free HTML editor. It is designed to help web developers in creating fast and professional websites. It is also a programmer text editor.<<less
Download (1447)
Added: 2009-04-09 License: Freeware Price: Free
201 downloads
GroundWork Monitor Community Edition 5.3.0 GA

GroundWork Monitor Community Edition 5.3.0 GA


GroundWork Monitor Community Edition offers you an ideal IT monitoring solution to maintain network visibility and control. more>> <<less
Added: 2009-02-11 License: GPL Price: FREE
1 downloads
osCommerce 2.0.5 / 2.2 RC2a

osCommerce 2.0.5 / 2.2 RC2a


osCommerce 2.0.5 / 2.2 RC2a provides you with a perfect and effective online store solution which consists of both a catalog frontend and an administration tool backend. more>> <<less
Added: 2008-02-02 License: GPL Price: FREE
1 downloads
BFlow 1.1 Beta

BFlow 1.1 Beta


BFlow is a Web-based business workflow management and help desk tool. more>>
BFlow is a Web-based business workflow management and help desk tool. It features email and SMS notifications of tasks organized into arbitrarily complex business processes.
Main features:
- b-Flow Workflow Tool -- Offered under GPL v2, as Open Source product.
- b-Flow Workflow Tool Pro -- Commercial license only, includes additional Professional Reporting module, LDAP integration and paid support.
- Based on LAMP (Linux, Apache, MySQL, PHP), the software offers a Web-based interface with secure role-based access control and authentication. It has been developed over the past six years, and is now being offered for free use under the GNU Public License, version 2. Lanifex is pleased to offer commercial support and maintenance contracts for this software to interested companies, as well as custom development and adaptation services for organizations who wish to integrate or modify the software to meet specific needs.
- Some of the powerful features:
- Integrated graphical workflow design tool
- Notification messages via Email and SMS
- Escalation chains to trigger additional actions
- Form designer with flexible data storage
- Forms attached to requests, with drop-downs and form trees
- Export and import via XML of forms and workflow templates
- User and Group administration, with LDAP integration available
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Added: 2007-08-08 License: GPL (GNU General Public License) Price:
808 downloads
OBM 2.0.3

OBM 2.0.3


OBM is an intranet CRM and groupware tool for managing a company or a contact database. more>>
O.B.M. stands for Open Business Management.
OBM is an Intranet application which goal is to help manage a company or an organization. As OBM improve, it is approaching what are called CRM (with sales force , help desk, time tracking sections) but can be used simply as a contact database or as a shared calendar.
OBM represents a framework above wich many modules are written. It is written by an evolving group of developpers from Aliacom (mains are Mehdi Rande, Pierre Carlier, Olivier Boyer (design)) lead by Pierre Baudracco, with contributions by other people (see the changelog) and released under the terms of the GPL.
OBM is always evolving and the data and the database model are subject to change but each new version come with update scripts.
Enhancements:
- The import module has been improved to handle conflict automatically.
- Fixes and enhancements were made to the calendar module (planning view rights, home page portlet, and .ics file sending can be disabled).
- Fixes were made to CAS and the todo, payment, and import modules.
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Download (1.6MB)
Added: 2007-08-04 License: GPL (GNU General Public License) Price:
814 downloads
PersonalBackup 1.10

PersonalBackup 1.10


Personalbackup is a company-wide solution for backing up all your Windows machines and Samba shares. more>>
Personalbackup project is a company-wide solution for backing up all your Windows machines and Samba shares.

Personalbackup uses a web frontend for the users and administrators. No client software is needed at all to pull backups of your critical data.

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Download (2.21MB)
Added: 2007-07-31 License: GPL (GNU General Public License) Price:
817 downloads
Burr Tools 0.3.1

Burr Tools 0.3.1


Burr Tools will help you solve a certain kind of puzzle. more>>
Burr Tools will help you solve a certain kind of puzzle.
Namely puzzles that are made out of square or dice shaped units and whose solution also contains only rectangular aligned pieces.
Main features:
- Does nearly all that PuzzleSolver 3D which is
- You can enter all puzzles that are assembled out of dice shaped units
- Find assemblies for you puzzle
- Disassemble the found assembly them
- Show everything in a 3 dimensional image
- Animate how the puzzle has to be assembled
- Toggle the visibility of pieces in the solution to have a look at the inner workings of a puzzle. This is especially helpful for box packing puzzles
- Runs on Windows and Linux and probably is also compilable on MacOS
- You can specify which cubes to fill and which can be empty or full. PuzzleSolver 3D has only 2 modes. Either all cubes may be left empty in the solution, or the cubes that have an empty neighbor must be filled. BurrTools are more flexible here.
- More than one problem in one file (e.g. have several Soma Cube problems in the same file)
- Constraints to piece placements (like checkerboard)
- Group pieces together to tell the disassembler that they dont need to be taken apart this is necessary for puzzles like "Cube In Cage" where the cage can not be taken apart but has 3 movable pieces
- No limits to sizes and number of shapes. As long as your computer has the memory and you the patience the program will do it for you, even if it takes eons.
- Free as in beer. It doesnt cost you anything
- Free as in speech. The source is available, so you can do your own programming or help me improve continue improving the program in case I have to stop working on it.
- Save puzzles with solutions in compressed XML-files. This allows you to create puzzles with other means (like your own burrgrower, ...)
- A library is provided that helps you to write your own software for puzzle design and analysis
Enhancements:
- Many bugs have been fixed.
- There are improvements to the build system.
- The manual has been edited.
- Performance has increased in some (rare) situations.
- There are editing possibilities in 3D view.
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Download (1.3MB)
Added: 2007-07-30 License: GPL (GNU General Public License) Price:
816 downloads
Getopt::Mixed::Help 0.18

Getopt::Mixed::Help 0.18


Getopt::Mixed::Help Perl module can combine Getopt::Mixed with usage and help. more>>
Getopt::Mixed::Help Perl module can combine Getopt::Mixed with usage and help.

SYNOPSIS

use Getopt::Mixed::Help
(< filenames >... => filenames to be processed,
ENV => SCRIPT_OPT_,
ENV_ => SCRIPT_OPT_,
d>debug:i number => turn on debugging information (*),
e>execute => do it without asking for confirmation,
f>force => override all safety checks,
i>interactive => asks for confirmation before doing it,
n>no-execute => just print what would be done without doing it,
q>quiet => suppress all information,
s>summary => print summary information on exit,
v>verbose:i number => turn on verbose information (*),
(*) => (*) You may add a positive integer for a higher level.
);
if ($opt_...

export SCRIPT_OPT_INTERACTIVE=1
test_script -d -v 2 --summary some_file.ext other_file.ext

ABSTRACT

Getopt::Mixed::Help is a simplified interface to Getopt::Mixed adding usage (help) functionality. It automatically adds the options -?, -h and --help (the last two configurable) to print the usage text. It allows to get option values from the environment (if the operating system it runs on supports environment variables). It can also add different flavours of support for multiple options. Finally it supports debugging output of the options used.

The module uses a direct import mechanism called with a hash as parameter. The structure of the hash is as follows:

The key is a combined (SHORT > LONG [ARGUMENT SPECIFIER [VALUE IDENTIFIER]]) option description for Getopt::Mixed, except for the VALUE IDENTIFIER which is simply included into the help text. The value following the key is simply the help text for this option.

If the second character of the first key is not >, the first key is taken as descriptive identifiers for additional parameters and the help for them.
Any key starting with ( and ending with ) will be interpreted as a footnote (additional help text) to the real options. They should be used at the end of the list only.

A key equal to ENV is used to get default values for the remaining options from the environment. For any option not initialised on the command line an environment variable with the prefix of the value following ENV and a rest of the name identical to the uppercase long option name (e.g. SCRIPT_OPT_DEBUG) will be checked. If this environment variable exists, it will be used to set the option. Note that in the name of the rest of the environment variable uppercase is used and hyphens are relaced with underlines.

A key equal to ENV_ is used in the same way as the key ENV. In addition it allows for a special environment variable with the prefix of the value following ENV followed by a single underline (_) as combined initialiser (for more than one option, e.g. export SCRIPT_OPT__=debug verbose=2). Note that no whitespaces are allowed in the values of the options initialised this way as the string in the environment variable is parsed in a simple way.

The module defines the variable $optUsage containing the complete help text.
If an option debug exists and is choosen on the command line, this module will print all option values and all remaining parameters to standard error. The name of this option may be changed, see "changing the debug option" below in the "CHANGING DEFAULT BEHAVIOUR" section.

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Download (0.014MB)
Added: 2007-07-16 License: Perl Artistic License Price:
830 downloads
PHD Help Desk 1.3

PHD Help Desk 1.3


PHD Help Desk provides help desk registry and follow-up software. more>>
PHD Help Desk provides help desk registry and follow-up software.
PHD Help Desk is software conceived for the registry and follow-up of help desks incidents. Registry of incidents allows classification in two levels (type and subtype), the state of the incident, a description, ticket assignment and priority, historical registry, and an audit.
Information can be reported in consultation format, to give reports or export the information for later processing in a database or spreadsheet.
Enhancements:
- Now the operators belong to a sector, in the same way that the users belong an area.
- The database update proccess will insert the sector table with the areas that belong to the operators in version 1.21.
- The ticket is now initialized as "private" by default.
- Only the operators can change this state.
- Two bugs in the support request that prevented the input of the request into the ticket database were corrected.
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Download (0.16MB)
Added: 2007-07-13 License: GPL (GNU General Public License) Price:
839 downloads
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