web based help desk software business / commercial software for linux

Initially provided with a Linux OS, Java Desktop System is now also integrated with the Solaris 10 Operating System. As a result, Sun customers have the option of deploying the same desktop environment on Sun workstations, Sun Ray thin clients, as well as a broad range of non-Sun notebook and desktop systems with standard x86-based architectures.

With Java Desktop System, Release 3 for Solaris 10, Sun offers customers the combination of a modern, intuitive desktop environment and the advanced feature set and rock-solid security of the Solaris OS. Solaris users benefit from improved functionality and greater user-friendliness through Java Desktop System. Java Desktop System delivers the best in open source software with the technical innovation and release discipline in a fully integrated, comprehensive desktop

Benefits:

• The most advanced operating system with rock-solid security
• A modern, sleek desktop that is intuitive and user friendly for Solaris users

Major Features:

1. Comprehensive, integrated desktop that includes GNOME 2.6, StarOffice 7, Evolution, Mozilla, and a full array of software utilities and accessories
2. Accessibility features (Comply with U.S. Government requirements)
3. Microsoft interoperability including Evolution Connector for MS Exchange Server

Requirements:

• Disk space:
• • 2 GB minimum for the smallest set of packages
  • 6 GB for the most popular Solaris packages
• Memory:
• • 512 MB minimum (1 GB recommended)
• Platforms:
• • Sun UltraSPARC-based systems,
  • Fujitsu SPARC64 platform-based systems,
  • 32 and 64 bit systems based on AMD, Intel and VIA x86 CPUs.

Major Features:

1. Upload and download speed test measurements
2. Connections often have different upload and download speeds, but most bandwidth tests only measure the download speed, providing only half the picture. MySpeed accurately reports both upload and download speeds.
3. Reports bandwidth consistency (QOS), Max Pause and Round Trip Time (RTT)
4. The consistency of download capacity is a critical measure for bandwidth-intensive applications such as VoIP and multimedia. MySpeed reports Quality of Service measurements of consistent bandwidth delivery. Max Pause, the longest pause recorded during the data download, and RTT are also reported.
5. Highly accurate
6. MySpeed has been carefully engineered and tested to accurately measure connection speeds. See the Broadband Speed Tester Benchmarks article.
7. Can be combined with scripting for customized implementations
8. MySpeed has the ability to call a JavaScript function when a speed test completes, enabling you to do most anything with the test results via JavaScript scripting, such as the options below. Try the live demo.
9. Dynamically changing the HTML in the MySpeed web page based upon speed test results
10. Provide connectivity analysis in a popup window
11. Redirecting to another URL based upon the results.
12. Easy implementation
13. Unlike other speed testers, MySpeeds innovative design does not require any scripts or configuration changes. Just add the MySpeed files to your existing web server!
14. Easy web page customization
15. MySpeed may be easily incorporated into your web pages, or modify the default MySpeed speed test web page to the look and feel of your website.
16. NEW! End-users can easily email test results
17. A bundled JavaScript option enables the end-user to easily send speed test results to your help desk staff or other address. Try the live demo.
18. VoIP Connection Analysis
19. Use MySpeeds bundled JavaScript option to analyze a broadband connection and determine the number of VoIP lines that can be supported. Modify the JavaScript as needed to fit your needs. Try the live demo.
20. Display connection quality test results in common terminology
21. Display connection quality (QOS), Round Trip Time (RTT) and Max Pause results in non-technical terms as Excellent, Good or Poor.
22. Automated start option
23. Seemlessly initiates a connection speed test when a visitor goes to your MySpeed page. Try the live demo.
24. Customizable display of speed test chart
25. Easily modify the applet display to change the speed test scale, show/hide text labels, change the applet colors, and more! You can even customize the MySpeed applet text to display in another language.

Enhancements:

• Max Attainable Speed (the calculated maximum TCP connect speed that is supported by a network connection)
• Max Route Speed (the maximum speed that may be attained on the route being tested)
• TCP Forced Idle Percent (the TCP idle time invoked because the route being tested is too slow end-to-end).