Whups 1.0-cvs

Whups provides a ticket and bug tracking system.
It is designed to be extremely flexible in letting users define kinds of tickets, different life cycles (sets of states) and priorities for each kind of ticket, and mixing types of tickets into sets of queues.
This design allows for very general and sophisticated multi-purpose uses.
Main features:
- Support for multiple "Queues" (aka Projects).
- Custom ticket types, states, priorities per Queue.
- Create, Assign, Close tickets.
- Search for tickets matching specific criteria.
- A complex query building for building and saving/storing custom searches.
- A reporting facility include graphs.
- Guest access (in addition to login access).
- E-mail notification of changes to tickets.
- Some groups/permisions support (more to come).
Enhancements:
- Ensure that a due date in a prior year doesnt make the EditTicketForm invalid (Bug #4763).
- Remove saved searches (Request #4897).
- Calculate ticket date attributes when they change instead of on every access (php@ideacode.com, Request #4893).
- Queries are now managed as shares, but the serialized bits are stored and managed by Whups in their own dedicated table.
- Allow guest access to query page.
- Smarter word wrapping in string representations of tickets (Request #4510).
- Add a Queue Summary block showing queues with the number of open tickets in each (Request #4628).
- Combine the People tab with the Update tab.
- Allow changing ticket queues as long as the user has DELETE permissions on the current queue and EDIT permissions on the new queue (tmerritt@email.arizona.edu, Request #4268).
- Add hours and minutes to due dates.
- Always use Summary for the ticket summary field label.
- Add Slovenian translation (Duck ).
- Show the requester in search results (rodion (at) nezna (dot) com, Bug #2820).
- Show either the Comment or Update tabs depending on permissions, but not both.
- Report the last-updated date for tickets (Bug #2396).
- Tickets now have an optional due date field.
- New updateTicket API call (Ben Klang , Bug #4101).
- Check permissions when setting ticket attributes through an API call (Ben Klang , Bug #4098).
- If guests can add tickets but not view them, dont tell them adding failed (Bug #3630).
- Add Unassigned Tickets Horde_Block (Request #766).
- [mas] Fix sorting in summary page to better handle dates. (Bug #2930)
- Add CAPTCHA support to the Add Comment and Create Ticket forms.
- Deliver RSS feeds in a way that supports USM (http://www.kbcafe.com/rss/usm.html, Request #2593).
- processMail() now ignores emails that were generated by Whups (Bug #3398).
- [ben] Better support for MS-SQL.
- Add Norwegian (Bokmal) translation (Torbjorn Grindhaug ).
- "My Bugs" page is now a Horde_Block layout (Request #3202).
- Fix permissions checking for ticket comments when an admin user is the one making the comment (Bug #2673).
- Delete searches by getvars string, not by name (Bug #3197).
- Allow to assign tickets to foreign groups