123 Live Help 2.1
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123 Live Help 2.1 Ranking & Summary
File size:
36.5 MB
Platform:
Any Platform
License:
Shareware
Price:
$599
Downloads:
1059
Date added:
2006-11-29
Publisher:
TopCMM Software Corp.
123 Live Help 2.1 description
123 Live Help is a Web-based chat server program designed for sales representatives or support staff to engage in one-to-one chat with Web site visitors. The project is implemented with a Java server and a Flash client.
Visitors may be queued until an agent is available for chatting. A chat may be transferred from one representative to another. Frequently used responses can be predefined for quick use. Visitors may either chat anonymously as a guest or register an identity. Chatting with multiple people at once is supported.
Main features:
Boost online revenues
- You will increase your online sales with higher conversion rates and larger order size.
Shorten sales cycle
- By showing customers a live personnel is always just a click away, you can close sales faster.
Increase customer satisfaction and confidence.
- Your customers experience shorter waiting time and get immediate answers to their questions.
Increase staff productivity. Reduce service costs.
- Live supporter can handle multiple-chats simultaneously, which saves cost. It also decreases your phone bill on customer support, especially if you are using an 800 number.
Manage live support staff members efficiently.
- With the back-end monitor system, management can track marketing and sales, and monitor technical supporters of different departments/channels/websites.
Make web site live and interactive
- It can be used in both pre-sales and post-sales activities, for business of any size.
Enhancements:
- An optional AV module was enabled, and Macromedia flash media server was installed.
- The server performance was improved.
- Some client and server bugs were fixed.
Visitors may be queued until an agent is available for chatting. A chat may be transferred from one representative to another. Frequently used responses can be predefined for quick use. Visitors may either chat anonymously as a guest or register an identity. Chatting with multiple people at once is supported.
Main features:
Boost online revenues
- You will increase your online sales with higher conversion rates and larger order size.
Shorten sales cycle
- By showing customers a live personnel is always just a click away, you can close sales faster.
Increase customer satisfaction and confidence.
- Your customers experience shorter waiting time and get immediate answers to their questions.
Increase staff productivity. Reduce service costs.
- Live supporter can handle multiple-chats simultaneously, which saves cost. It also decreases your phone bill on customer support, especially if you are using an 800 number.
Manage live support staff members efficiently.
- With the back-end monitor system, management can track marketing and sales, and monitor technical supporters of different departments/channels/websites.
Make web site live and interactive
- It can be used in both pre-sales and post-sales activities, for business of any size.
Enhancements:
- An optional AV module was enabled, and Macromedia flash media server was installed.
- The server performance was improved.
- Some client and server bugs were fixed.
123 Live Help 2.1 Screenshot
123 Live Help 2.1 Keywords
123 Live Help
123 Live Help 2.1
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123 Live Help 2.1
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123 Live Help 2.1 Copyright
WareSeeker periodically updates pricing and software information of 123 Live Help 2.1 full version from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of 123 Live Help 2.1 Edition. Download links are directly from our publisher sites, torrent files or links from rapidshare.com, yousendit.com or megaupload.com are not allowed
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Version History
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